Congratulations to Ricardo Guzman, Retail Supervisor on receiving the Special Service Award during the 59th Annual Stanford Health Care Awards celebration

Congratulations to Ricardo Guzman, retail supervisor at Stanford Health Care for being recognized as a recipient of the Special Service Award during the 59th Annual Stanford Health Care Awards celebration. 

The entire food services team celebrates the award recognition with Ricardo today during the Food Services huddle. The Food Services team are so proud on the well deserved recognition. 

Here is Ricardo's nomination:

Ricardo has been a part of the SHC family for over 29 years. This is his second consecutive year to be nominated for the Gonda Award. He began his career in Security followed by Food Services where he remains today as the Retail Supervisor. He has seen this amazing organization evolve several times throughout the decades. From the cafeteria with a side pick-up deli to the newly renovated space it is today. He played a critical role in the cafeteria renovation, operated and staffed 5 alternative dining locations throughout the main hospital campus for over 6 months to ensure our patient family members, guests and employees were well fed and culinary needs were met throughout the closure. This required rewriting workflows, complicated scheduling, ope-rationalizing new menus, set ups, equipment and team training. Ricardo, unlike others, does not fear change but rather embraces it. He goes above and beyond each and every day to ensure the Retail team is doing everything possible to create a comforting environment and place of solace for those looking after and caring for loved ones as well as the team members who are providing state of the art care for the patients.

He arrives daily at 4:30am and greets every day with a huge smile. He embodies CI-CARE with his daily interactions with customers and colleagues. He approaches challenges via problem solving methods and seeks to elevate outcomes, all the while, mentoring those around him. He is a team player dedicated to quickly resolving issues that arise. He has a vigor and zest for SHC like none other. He remains a “forever student” and welcomes new programs and processes with open arms. He exemplifies CI-CARE for it is the core of his multitude of daily interactions whether it be with a patient, family member or colleague.

Ricardo has a heart of gold. He has a way of truly being able to connect with his colleagues and direct reports with kindness, understanding and leadership. He expresses that this place has changed him for the better and SHC has given him more than he could ever give back.

Stanford Health Care’s vision is to heal humanity through science and compassion, one patient at a time. Ricardo has exemplified and embodied this mission for almost 3 decades. For 29 years, Ricardo has remained humble, positive, and motivated – a mentor to all he leads. Our success is rooted in loyalty and unfaltering dedication of rare individuals like Ricardo.

Congratulations Ricardo! We are very proud and grateful for your service!